There are special circumstances that can alter your IT needs.
For example, securing onsite support when a client is in a remote
location is not a practical solution. Perhaps a customer needs
off-hours maintenance from time to time and an engineer doesn't
need to be onsite. Or a business requires assistance on a repair
right away and cannot wait for a consultant to arrive.
SSR "Network Operations Center" offers the optimum in our remote
engineering and support. When an issue is discovered by monitoring
an environment, our "Network Operations Center" is able to
immediately identify and resolve the problem. SSR engineers can
predict when an issue will occur-such as alerting a client that
disk space might be full. They can then free up that space before
there's an outage in the system.
Daily and weekly backup jobs can also be monitored and verified
for success, to make sure data is protected.
SSR can speed up response time and get the repair finished
off-hours if necessary. No matter where the client is located, SSR
"Network Operations Center" can pitch in to solve your needs.