For proactive businesses, guarding against the unforeseen in an
effort to avoid disruptions in daily operations and/or data loss
requires a Disaster Recovery and Business Continuity Plan
(DRBCP). Disaster Recovery focuses on protecting data and
returning a business IT environment to the pre-disaster
event. A Business Continuity Plan establishes a process to
keep the business running in addition to detailing when services
such as phones and e-mail need to be restored.
How does a business get started? The first step in setting
up a DRBCP is for an organization or business to identify the
vulnerabilities it may have to all internal and external threats
that could interrupt its business systems.
"The needs of a DRBCP plan are different for every customer,"
says Jeff Mattes, SSR Client Partnership Manager. "That is
why it is critical for business executives to work with all
departments to determine what kind of plan is necessary and which
systems and business units are most critical to the company's
In Milwaukee, the office of the Employee Retirement System is
responsible for distribution of the city's pension plan to more
than 12,000 retirees. Their staff was already involved in
setting up a disaster recovery solution, but called in SSR to
formalize the plan.
"We worked with Dan Popp, SSR Operations manager, to document
the DRBCP," says Kelly Reid, chief technology officer for Employee
Retirement System. "He came in with guidelines and standards
and over a 10-week period, he coordinated the entire solution."
DRBCP provides policies, procedures and a roadmap to the
recovery of information technology and core business processes if
such an event occurs. It also offers peace of mind that a
customer's risk is diminished against sudden or unexpected
Even though most business should have a DRBCP plan in place,
many of them are not prepared. 60% of companies that lose their
data will shut down within 6 months of the
disaster. Some companies find it difficult to dedicate
the time and resources to coordinate a solution. Others say
it can be a challenge to maintain a plan while trying to keep up
with business operations and technology changes.
SSR offers both planning and solutions. SSR assists
an organization with building functional DRBCP plans,
security assessments, data loss or single-point of failure risk
analysis as well as strategic planning for IT. In
addition, SSR's data center offerings include solution for
replicating part or full customer environments to alternate sites,
offsite storage solutions, online backup solutions and traditional
disk-to-disk and tape back-up solutions.
For more about SSR risk management solutions, contact your SSR